Gartner Information Technology Research

Gartner Magic Quadrant for Corporate Telephony

Summary

The corporate telephony market is under increasing pressure -- from new entrants in unified communications, and budget cuts in infrastructure and operations. Decide what role the Internet Protocol-private branch exchange will play in a UC strategy, then make investments to minimize cost of ownership.

Published: 05 August 2009

ID: G00169708

Analyst(s): Steve Blood, Geoff Johnson, Jay Lassman

Table Of Contents
  • Market Overview
    • Market Definition/Description
  • Inclusion and Exclusion Criteria
    • Added
    • Dropped
  • Evaluation Criteria
    • Ability to Execute
    • Completeness of Vision
  • Leaders
  • Challengers
  • Visionaries
  • Niche Players
  • Vendor Strengths and Cautions
    • 3Com
    • Aastra Technologies
    • Alcatel-Lucent
    • Avaya
    • Cisco
    • Digium
    • Microsoft
    • Mitel
    • NEC
    • Nortel
    • ShoreTel
    • Siemens Enterprise Communications
    • Toshiba
  • Ability to Execute
  • Completeness of Vision

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