Gartner Research

Effective Communications: How to Develop a Communications Plan

Published: 19 August 2009

ID: G00170368

Analyst(s): Heather Colella


Great communication inspires action and commitment and drives better business outcomes. In this installment of the series, we discuss how CIOs and other IT executives can develop a communications plan as part of an effective communications core.

Table Of Contents
  • Overview


  • Components of an Effective Communications Plan
    • Purpose
    • Communicator
    • Stakeholders
    • Messages
    • Delivery Method
    • Delivery Frequency
    • Feedback
    • Measures of Success
  • How to Develop a Communications Plan
  • Crafting the IT Communications Portfolio

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