Gartner Research

How to Build the Business Case for System Replacement in Insurance

Published: 31 August 2009

ID: G00170538

Analyst(s): Joanne Galimi, Kimberly Harris-Ferrante, Robert H. Booz, Stephen Forte, Steven Leigh, Juergen Weiss , Maureen O'Neil


In today's economic climate, it's hard to build a case for replacing core systems. Nonetheless, insurers should act to position themselves for when the economy rebounds. We offer guidance on building a persuasive business case.

Table Of Contents
  • Overview
  • Introduction
  • Business Needs Continue to Evolve While Legacy Systems Hamper Growth
  • Nine Factors to Address Before Building Your Business Case for Legacy System Replacement
  • Assess Five Key Elements in Your Business Case Methodology
    • Evaluation Methodology
  • Conclusion

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.