Gartner Research

Using the Four Corners Framework for BPM and BPM Usage Scenarios to Select BPM Consulting Vendors

Published: 04 September 2009

ID: G00170407

Analyst(s): Michele Cantara


This research assists buyers in identifying whether a consulting and system integration vendor has the capabilities needed to support a target business process management usage scenario.

Table Of Contents
  • Overview
  • What Is BPM?
  • BPM Competencies
    • Balancing BPM Competencies
  • Applying the Four Corners Framework for BPM to BPM Consulting Projects
    • Build to Change vs. Build to Last
    • Business-Driven vs. IT-Driven Process Change
    • Upper-Right Corner — The BPM Sweet Spot
    • Bottom-Right Corner
    • Upper-Left Corner
    • Lower-Left Corner
  • Applying the Top Four BPM Usage Scenarios to BPM Consulting Projects and Programs
    • Process-Based Solutions Usage Scenario for BPM
    • Continuous Process Improvement Usage Scenario
    • Process-Driven SOA Composition Usage Scenario
    • Business Transformation Usage Scenario
  • BPM Skill Levels

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