Gartner Research

Defining the Vendor Management Office

Published: 28 September 2009

ID: G00167128

Analyst(s): Christopher Ambrose , William Snyder


Vendor management is a key IT discipline that often requires coordination through a vendor management organization.

Table Of Contents
  • Overview
  • Defining the Vendor Management Office
  • The Two Most Common Types of Vendor Management Offices
    • Procurement-Oriented and Procurement-Led VMO
    • Strategic VMO
  • Distinguishing Between Vendor Management and a Vendor Management Office
  • Goals and Objectives
    • Goals
    • Objectives
  • Where Does a VMO Belong Organizationally?
  • Organizational Location and Process Responsibilities
    • Process Responsibilities
  • Metrics
  • Summary

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