Gartner Research

Five Critical Success Factors for Advanced IT Asset Management and Successful IT

Published: 28 September 2009

ID: G00170006

Analyst(s): Stewart Buchanan

Summary

Before costs can be optimized, there has to be an efficient way to track each cost. The IT asset manager delivers efficient cost management by specializing in the critical competencies needed to optimize IT asset investments.

Table Of Contents
  • Overview
  • Five Critical Competencies
    • 1. Collecting and Correlating Data
    • 2. Turning Data Into Management Information
    • 3. Planning Asset Life Cycle Budgets and Financial Impacts
    • 4. Reporting Costs and Support Service Pricing
    • 5. Managing the IT Asset Portfolio

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