Gartner Research

Governance; CIO Desk Reference Chapter 8

Published: 01 October 2009

ID: G00171912

Analyst(s): Michael Gerrard

Summary

IT governance may be defined as the processes that ensure the effective and efficient use of IT in enabling an organization to achieve its goals. It is a complex, yet critical, element for maximizing the value of IT for the business.

Table Of Contents
  • Overview
  • An Extended Definition of IT Governance
    • IT Governance Strategy
    • IT Governance Operations
    • IT Demand Governance
    • Assessing the Value of Governance
    • IT Supply Governance
  • Governance in a Global Environment
    • Determining the Overall IT Governance Strategy
    • IT Demand Governance in a Global Setting
    • IT Supply Governance in a Global Setting
    • How One Global Organization Handles IT Demand Governance
  • A Pragmatic Approach to Implementing Practical IT Governance
  • Conclusions
    • CIO Call to Action
    • Conclusions

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