Gartner Research

SWOT: IBM, IT Outsourcing Worldwide, 2009 Update

Published: 17 November 2009

ID: G00172068

Analyst(s): Dane Anderson, Allie Young, Gianluca Tramacere


This research reviews IBM's global IT outsourcing (infrastructure and applications) capabilities. Gartner uses the strength, weakness, opportunity and threat analysis process to competitively analyze IBM, the worldwide leader in IT management services and outsourcing worldwide.

Table Of Contents
  • SWOT Analysis
    • Definitions and SWOT Focus
    • IBM ITO SWOT Overview
    • Strengths
    • Weaknesses
    • Opportunities
    • Threats
  • Implications
    • Implications for IBM
    • Implications for IBM’s ITO Competition
  • IBM Company Overview
    • Overview Facts
    • Operations and Competitiveness
    • IBM Strategic Outsourcing: Service and or Product Offerings
  • Methodology
  • Definitions

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