Gartner Research

Can Software Asset Management Be Outsourced?

Published: 20 November 2009

ID: G00172034

Analyst(s): Stewart Buchanan


Some clients still see software asset management as a problem to outsource, rather than an opportunity to improve their return on software investments. Managing a third-party SAM provider still requires oversight, unless the provider can be held responsible for license compliance by the vendor.

Table Of Contents
  • Overview
  • Select the Right SAM Partner
    • Reseller Licensing Services
    • Reseller SAM Practices
    • Independent SAM Consultancies
    • SAM Tool Vendors
    • Outsourcers
  • Select the Right Contract Model
    • Delegate Administration, but Retain Oversight
    • Divest All Software Assets
    • Risk and Reward
  • The Bottom Line

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