Gartner Research

Can Software Asset Management Be Outsourced?

Published: 20 November 2009

ID: G00172034

Analyst(s): Stewart Buchanan

Summary

Some clients still see software asset management as a problem to outsource, rather than an opportunity to improve their return on software investments. Managing a third-party SAM provider still requires oversight, unless the provider can be held responsible for license compliance by the vendor.

Table Of Contents
  • Overview
  • Select the Right SAM Partner
    • Reseller Licensing Services
    • Reseller SAM Practices
    • Independent SAM Consultancies
    • SAM Tool Vendors
    • Outsourcers
  • Select the Right Contract Model
    • Delegate Administration, but Retain Oversight
    • Divest All Software Assets
    • Risk and Reward
  • The Bottom Line

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.