Gartner Research

Why Different Application Organization Styles Require Different Types of Business Relationship Management

Published: 30 November 2009

ID: G00170634

Analyst(s): Anne Lapkin , Susan Landry

Summary

There are three major application organization archetypes: functional silo, internal system integrator and software factory. This research reveals how relationship management varies among the archetypes, and explains how to prepare relationship managers for changes in organizational style.

Table Of Contents
  • Overview
  • Introduction
  • Application Delivery and Support Organization Archetypes and Variants
  • How Relationship Management Varies Among the Three Archetypes
  • How to Prepare Business Relationship Managers for Changes in Organizational Style or Responsibilities
  • What You Need to Know

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