Published: 14 December 2009
Analyst(s): Eric Stegman, Linda Hall, Jamie Guevara
This document contains a comprehensive set definitions used in the 2010 edition of the IT Key Metrics Data publication series. These terms are organized by their respective areas of IT. Applications, Client and Peripherals, Data Network, Help Desk, Information Security, IT Enterprise, Mainframe, Outsource, Unix Server, Voice Network, and Wintel Server.
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