Published: 01 December 2009
Analyst(s): Ellen Kitzis, Mary Mesaglio
More enterprises are asking IT to lead the journey to a global optimum operating model. To ensure IT success in this role, CIOs must consider where and how to make decisions in a global context, what and how much to standardize, and where to locate resources.
There are multiple routes to the global optimum operating model
Find your optimum: Where and how to make decisions
Find your optimum: What and how much to standardize
Find your optimum: Where to locate the resources/work
Appendix: Case Studies
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