Gartner Research

Seven Key Guidelines to BPM Project Success

Published: 14 December 2009

ID: G00173019

Analyst(s): Bill Rosser


Early, visible, concrete project success is especially important to the long-term acceptance of business process management as a valuable discipline. Seven key factors contribute to attaining the highest probability of immediate, and therefore long-term, success.

Table Of Contents
  • Overview
  • Tactical Guidelines
    • Derivation of These Guides
  • Additional Best Practices
    • Success Is Critical
    • Not Technology-Based
    • "Process" Can Be Reworded
    • Don't Search for New Problems
    • Get Business to Ask You
    • Aim as High as Is Practical
    • Use Business Architecture

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