Gartner Research

Return to Growth: Moving IT to an Offensive Posture for Better Business Alignment

Published: 04 January 2010

ID: G00172257

Analyst(s): Kurt Potter


The size of IT spending reductions indicates that most IT management practices proved insufficient in responding to the economic crisis. An IT organization's offensive or defensive posture will affect whether IT management practices are improved or retrenched.

Table Of Contents
  • Overview
  • Return to Growth or the New Business Normal?
  • Defense, Offense and Better Basic IT Management Practices
  • Planning Matrix: Offensive/Defensive vs. New Business Normal/Return to Growth
  • Mild IT Reorganization Required to Move From Defensive to Offensive
  • Timing Change While Balancing Between Overalignment and Underalignment
  • Using Critical Business Events to Signal Necessary Changes in IT Management Practices
  • Using Leading, Lagging and Coincident Indicators to Inform Changes in IT Management Practices
  • Conclusion

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