As the economy recovers, enterprises are turning from cost-cutting efficiency to value-creating productivity and technology’s focus is virtualization, cloud computing and Web 2.0. CIOs, in turn, are transitioning IT from managing resources to managing results.
- CIOs see 2010 as an opportunity to accelerate IT’s transition from a support function to strategic contributor
- The economy places a premium on productivity
- Strategic technologies support more collaborative and innovative capabilities
- CIOs will lead today and reposition IT for the future
- Creating your own transition: The 2010 CIO Agenda
The economy places a premium on productivity
- The transition from recession to recovery
- Business expectations suggest a focus on productivity and capability
- Productivity and efficiency are similar but not identical
- Case Study: The Nielsen Company—An operating officer’s view of IT
- IT budgets define the need for greater productivity
- Case Study: Cerrejón—Raising productivity with architecture
- CIOs in the public sector must raise productivity and service levels as demand increases
- Case Study: Republic of Ireland Department of Agriculture, Fisheries and Food—Gaining productivity and capability through agile process development
- Case Study: City of Westerville, Ohio—Creating an infrastructure for economic recovery
- CIOs recognize that IT’s future cannot be a return to the past
- Case Study: Banco do Brasil—Raising productivity by enhancing capability
- Leaders are basing the future of IT on business productivity and results
CIO strategic technologies support more collaborative and innovative capabilities
- Current CIO strategies concentrate on productivity and capability
- CIOs see their strategies changing over the next three years
- Case Study: Diageo—Using IT capabilities to help transform the enterprise
- “Lighter-weight” technologies create asymmetrical sources of capability
- Case Study: Kelly Services—Moving onto a cloud platform to increase productivity and improve efficiency
- The “mid-office” creates new opportunities for IT
- Case Study: Xilinx—Building new capabilities using Web 2.0 models
- IT’s role determines how it creates capability
- Case Study: Reliance Communications—Restructuring IT into a business technology and consulting services company
- CIOs see IT as a contributor to the business, but sustaining this position requires work
CIOs will lead today and reposition IT for the future
- CIOs must define a new context for IT
- Case Study: ResMed—The CIO’s role in transforming a high-growth company
- CIOs have the executive and organizational wherewithal to change IT and the enterprise
- Case Study: Folksam—Actively managing initiatives for results
- CIOs must reverse underinvesting their time and attention in building IT skills
- CIOs are moving toward leaner IT organizations
- Case Study: Maersk Drilling—Creating value by refocusing IT
- New measurements will drive IT results
- CIO leadership defines IT for the business
Creating your own transition: The 2010 CIO Agenda
- Know where you stand: Determine your current IT capability
- Assess business requirements for IT capability
- Deliver your top IT strategies
- Raise productivity, create capability, lead in the recovery: The Gartner 2010 CIO Research Agenda
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