Gartner Research

Value Stream Mapping in IT Is Not as Difficult as You May Think

Published: 29 January 2010

ID: G00173926

Analyst(s): Andy Rowsell-Jones , Dan Miklovic


One of the fundamental activities in a lean organization is the process known as "value stream mapping." Its purpose is to clearly identify how value is added to any activity. For IT organizations, this sometimes appears difficult, but it need not be.

Table Of Contents
  • Overview
  • Look Past VSM's Manufacturing Heritage
  • An IT-Specific Example
  • A Checklist for Successful VSM
  • Factors That Contribute to a Successful VSM Initiative
  • Bottom Line

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