Gartner Research

Vendor Risk Management: An IT Procurement Best Practice for Cost Containment

Published: 24 February 2010

ID: G00173937

Analyst(s): Stewart Buchanan


An overconfident transactional approach to IT procurement can increase the risk of rising costs. High-probability risks require assessment and ongoing vendor management to develop more-transparent and accountable vendor relationships.

Table Of Contents
  • Overview
  • Go Beyond Selection Criteria
  • Assess Spending Leverage
  • Assess Market Leverage
  • Manage the Risks of Lock-in
  • Avoid Overreliance on Market Competition
  • Manage Vendor Relationships
  • Manage Internal Relationships
  • Negotiate Financially Sustainable Agreements
  • Contract for a Relationship
  • Avoid Overreliance on Contracts

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