Gartner Research

Oracle Lawsuit May Impact Rimini Street's Delivery of Services

Published: 25 February 2010

ID: G00174768

Analyst(s): Pat Phelan , Bob Igou , Jane B. Disbrow , Peter Wesche

Summary

Oracle has filed a lawsuit against Rimini Street alleging misuse of Oracle intellectual property. Rimini Street denies the allegations and will respond in court. As the suit progresses, the outcomes may have a temporary or long-term chilling effect on customers considering third-party support.

Table Of Contents
  • Overview
  • Key Recommendations

Analysis

  • What You Need to Know
  • Press Release From Rimini Street
  • The Oracle Complaint
  • Immediate Implications for Customers
  • Related Gartner Research
  • Contract Terms and Conditions Related to Vendor IP
    • Can Third-Party Service Providers Access Licensed Software and Vendor Support Information?
    • Can Customers Customize or Alter Their Software Environment?
    • What Procedures or Practices Should Customers Have in Place?
  • Long-Term Technology Plan
  • Re-evaluating the Use of Third-Party Providers
  • Possible Scenarios
    • Injunction Against Rimini Street Practices
    • Longer-Term Scenarios
  • Detailed Recommendations
    • Recommendations — Current Customers of Rimini Street Receiving Support for Oracle Products
    • Recommendations — Prospective Customers Considering Rimini Street Support for Oracle Products

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