Gartner Research

Outsourcing Contracts Annual Review, 2009: Outsourcing Uptake Continued, but Megadeals Declined

Published: 18 March 2010

ID: G00174751

Analyst(s): Allie Young, Dean Blackmore , Sandra Notardonato


This annual review of IT outsourcing and business process outsourcing deal signings relies on Gartner's Outsourcing Contract Database to identify key trends for outsourcing contracts signed in 2009, and provides comparative data for 2007 and 2008.

Table Of Contents
  • Overview
  • Methodology
  • Megadeal Trends
  • Megadeals Signed in 2009
  • Top 25 ITO and BPO Deals in 2009
  • Fortune 100 Outsourcing Uptake Table
  • Outsourcing Contract Analysis by TCV
  • Top 50 Deals by Vertical Market
  • Top 20 Deals, 2007-2009: Winning Vendors and TCV
  • ITO and BPO: Outsourcing Deals by Region, 2007-2009
  • ITO and BPO: Outsourcing Contracts by IT Services Type, 2007-2009
  • ITO and BPO: Outsourcing Contracts by Contract Status, 2007-2009
  • Outsourcing Contracts: Average Deal Size and Term
  • What We Expect in 2010 and Beyond

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