Gartner Research

Business Capabilities: Focusing EA on Business Outcomes

Published: 09 April 2010

ID: G00175660

Analyst(s): Brian Burke, Anne Lapkin, Betsy Burton


We have long advocated that organizations produce business-oriented models as a basis for establishing the link between business outcomes and architectural decisions. Enterprise architecture practitioners can use the business capability modeling technique to accomplish this important goal.

Table Of Contents
  • Overview
  • Context
  • Analysis
    • What Is a Business Capability?
    • What Is a Business Capability Model?
    • What Are Characteristics of a Business Capability?
    • Why Do Business Capabilities Matter?
  • Key Facts

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