Gartner Research

Eight Business Capability Modeling Best Practices

Published: 09 April 2010

ID: G00175782

Analyst(s): Betsy Burton


Business capability modeling can be a powerful technique for improving the communication and collaboration between enterprise architecture, business, and IT people. Clients can increase their success and impact by understanding their peers' common best practices and challenges.

Table Of Contents
  • Overview
  • Engage the Business
  • Leverage Business Capabilities in Your Business Context and Beyond
  • Determine Appropriate Nomenclature for Business Capabilities
  • Determine Appropriate Representation
  • Explore Business Capability Models at Multiple Levels of Abstraction and Detail
  • Map to Existing Artifacts
  • Time Box Iterations
  • Be Willing to Hand Off Responsibility

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