Gartner Research

Supplier Performance Management: It's More Than a Scorecard-It's a Strategy

Published: 06 June 2008

ID: G00181482

Analyst(s): Mickey North Rizza , Jane Barrett

Summary

One of the most common supply management questions we're asked at AMR Research is, "What should I include on my supplier scorecard?" Although this question is asked for the right reasons, there's a great deal more to managing supplier performance than just implementing a scorecard. In this article, we provide five factors to consider in developing a best-in-class supplier performance management strategy.

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