Gartner Research

The Hierarchy of Supply Chain Metrics: Diagnosing Your Supply Chain Health

Published: 23 May 2008

ID: G00181552

Analyst(s): Debra Hofman


Most companies today measure at least some aspect of their supply chain and understand the need for a more comprehensive measurement program; measuring performance effectively remains a major challenge for them. The key is to focus on the few critical metrics that really matter. The Hierarchy of Supply Chain Metrics contains the right level of the right metrics, providing a structured approach to continuous, effective, and efficient performance measurement and improvement.

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