Gartner Research

Logistics Outsourcing: Relationships That Create Value

Published: 17 January 2008

ID: G00181694

Analyst(s): Greg Aimi

Summary

In the past, buyers of logistics outsourcing services relied more on the stick model of achieving performance using fines, penalties, and punitive action. Recently, we've seen outsourcing relationships begin to shift toward collaborative practices that focus more on the carrot, or joint-value creation. Here we share a set of practices being used between logistics providers and their customers that are proving to be quite successful.

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client