Gartner Research

Laying the Framework for an Effective CAPA Strategy

Published: 21 March 2008

ID: G00181886

Analyst(s): Simon Jacobson

Summary

Organizational complexity and manufacturing strategy differ from company to company. Firms that don't embed quality management into their manufacturing and value chain operations weaken their competitive standings in the market and expose their brands to great risks. The use of corrective and preventive action (CAPA) strategies, however, can lead to a sound quality management strategy. This article identifies best practices for developing an effective CAPA strategy and highlights the challenges and obstacles that need to be overcome.

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