Gartner Research

The Six Worst Mistakes in Evaluating Outsourcing and How To Avoid Them

Published: 08 February 2008

ID: G00181295

Analyst(s): Dana Stiffler , Phil Fersht


Enterprises that fail to develop a strong business case for outsourcing can reach insurmountable and costly problems if they move into a vendor selection process without having conducted significant prior due diligence. It is vital to develop a solid sourcing strategy right from the onset and to achieve strong executive buy-in from your enterprise's key stakeholders. This article discusses the most common mistakes many companies have made when they enter into an outsourcing evaluation based on several enterprise experiences over the last year.

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