Gartner Research

The Importance of the Perfect Order

Published: 03 October 2002

ID: G00187326

Analyst(s): Debra Hofman


The importance of actively managing company performance is at the forefront of many executives' minds today, all within the context of your company's unique business goals and strategies. One metric we've found to be especially important in the CPG industry is the "perfect order:" the ability to deliver an order to the customer that's complete, accurate, on-time, and in perfect condition.

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