Published: 21 June 2001
Analyst(s): Kate Murphy
SAP Hosting is comprised of two business delivery models: a direct one, in which SAP owns the service levels and relationship management using Hewlett-Packard and EDS to deliver services, and a partner model, in which the 12 SAP certified hosting partners own the delivery and relationship management. The direct SAP Hosting arrangement is for enterprises with at least $500M in revenue, while the partner program can sell into any sized organization.
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