Gartner Research

SAP Hosting Moves Past ERP

Published: 21 June 2001

ID: G00189187

Analyst(s): Kate Murphy

Summary

SAP Hosting is comprised of two business delivery models: a direct one, in which SAP owns the service levels and relationship management using Hewlett-Packard and EDS to deliver services, and a partner model, in which the 12 SAP certified hosting partners own the delivery and relationship management. The direct SAP Hosting arrangement is for enterprises with at least $500M in revenue, while the partner program can sell into any sized organization.

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