Gartner Research

Beyond CPFR: Retail Collaboration Comes of Age

Published: 01 April 2001

ID: G00189257

Analyst(s): Janet Suleski

Summary

Collaborative Planning, Forecasting, and Replenishment (CPFR) is coming of age, and retailers are not at all sure what to do about it. While retailers initially take a financial hit when a collaborative relationship is formed because of reduced chargebacks and penalties, the bottom line is that long-term benefits far outweigh these early costs. To achieve maximum benefit, retailers may start with CPFR, but they also need to look to a broader collaborative footprint.

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