Gartner Research

Business Drivers and Information Technology: Understanding the Interaction

Published: 23 January 2002

ID: G00186685

Analyst(s): Leif Eriksen

Summary

Most Information Technology (IT) organizations operate under the assumption that IT investments are a response to business drivers. Yet the relationship between business drivers and technology is not as clear as it appears on the surface. IT is both an enabler of business change and a catalyst that creates change. Understanding the interaction between the two can make the difference between an IT organization that simply manages technology and one that is an active participant in business strategy.

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