Published: 07 July 2000
Analyst(s): Kevin Prouty
AMR Research has been skeptical of the traditional, broad focus trade show and convention. eAutoWorld's convention in Chicago had the potential to become just anther stop on the repetitious trade show tour. But somewhere along the way, automotive users and software vendors decided that eAutoWorld would be as good a place as any to discuss B2B issues in the Automotive industry. Participants included dealers, Tier 1 suppliers, automakers, dealer software vendors, supply chain vendors, Enterprise Resource Planning (ERP) vendors, and just about any small automotive dot-com you could imagine. One of the more interesting aspects was the number of software vendors with dealer management systems. The vendors included small Customer Relationship Management (CRM) systems, dealer-focused parts procurement systems, service scheduling software, and the usual dealer system suspects of Automated Data Processing (ADP) and Reynolds and Reynolds. AMR Research sees Web-based dealer systems as the fastest-growing software segment in the Automotive industry, a point reinforced by eAutoWorld.
©2021 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see
Guiding Principles on Independence and Objectivity.