Published: 07 July 2000
Analyst(s): Kevin Prouty
AMR Research has been skeptical of the traditional, broad focus trade show and convention. eAutoWorld's convention in Chicago had the potential to become just anther stop on the repetitious trade show tour. But somewhere along the way, automotive users and software vendors decided that eAutoWorld would be as good a place as any to discuss B2B issues in the Automotive industry. Participants included dealers, Tier 1 suppliers, automakers, dealer software vendors, supply chain vendors, Enterprise Resource Planning (ERP) vendors, and just about any small automotive dot-com you could imagine. One of the more interesting aspects was the number of software vendors with dealer management systems. The vendors included small Customer Relationship Management (CRM) systems, dealer-focused parts procurement systems, service scheduling software, and the usual dealer system suspects of Automated Data Processing (ADP) and Reynolds and Reynolds. AMR Research sees Web-based dealer systems as the fastest-growing software segment in the Automotive industry, a point reinforced by eAutoWorld.
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