Gartner Research

Baxter Planning Systems Does Service Parts Planning

Published: 20 November 2000

ID: G00190626

Analyst(s): Bob Ferrari


Within the Capital Equipment, Electronics, Telecommunications, and Service-oriented industries, a responsive and integrated service parts planning process is a fundamental consideration for overall Supply Chain Management (SCM). Service parts planning has historically been a sleepy market, but lately it has seen a resurgence of customer interest. With overall business emphasizing the customer more, as well as a focus on the interaction and retention of customers, the challenge of effective service parts planning becomes critical to all sizes of companies. Today, not only do the large companies have application choices for supply chain and service parts planning, but midsize companies also have a menu of vendors from which to chose.

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.