Gartner Research

Gain a Foundation in Design Thinking to Apply Gartner's Hybrid Thinking Research

Published: 13 April 2010

ID: G00174154

Analyst(s): David Newman, Nicholas Gall


Design thinking is foundational to Gartner's new research on hybrid thinking. Business and IT leaders need to understand design thinking when applying hybrid thinking to wicked problems across hyperconnected business environments.

Table Of Contents
  • Overview
  • Why Use Hybrid Thinking?
  • Design Thinking Defined
  • Design Thinking's Roots
  • From Design to Design Thinking
  • Design Thinking in Action
    • P&G
    • Kaiser Permanente
    • Whirlpool
  • Lessons Learned From Early Adopters
  • Design Thinking Process
  • Key Traits for Design Thinkers
  • Conclusion

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