Gartner Research

Trends and Tactics for Extending the Useful Life of Hardware and Software Assets

Published: 19 April 2010

ID: G00174120

Analyst(s): Bob Igou

Summary

This document is based on a survey that outlines tactics for extending the useful life of hardware and software assets. These are relatively easy to implement and enable IT organizations to reduce their bills for maintenance and support.

Table Of Contents
  • Overview
  • Extending the Life Cycles of Hardware and Software Support
  • Actions Taken to Reduce Cost of Support
    • Hardware Support — Downgrading Levels of Support
    • Hardware Support — Opting for Longer Terms
    • Hardware Support — Delaying Acquisitions
    • Summary for Hardware Support Actions
    • Software Support — Downgrading Levels of Support
    • Software Support — Opting for Longer Terms
    • Software Support — Delaying Acquisitions
    • Summary for Software Support Actions
    • Hardware Support — Changing the Useful Life
    • Hardware Support — Options Chosen to Extend Useful Life

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