Gartner Research

Competitive Landscape: The Source-to-Pay BPO Tide Rises as New Entrants Flood the Market

Published: 23 April 2010

ID: G00175826

Analyst(s): Cathy Tornbohm

Summary

Business process outsourcing providers are increasing their scope of offerings to include sourcing, procurement and accounts payable. This report analyzes BPO providers' progress in this highly competitive market and highlights successes by BPO type and geography.

Table Of Contents
  • Overview
  • Competitive Situation and Trends
    • Major S2P BPO Players
    • The Future of Competition
  • Competitive Profiles
    • Accenture
    • Capgemini
    • Genpact
    • HP
    • IBM
    • Infosys BPO
    • Steria
    • Wipro BPO
    • Xchanging

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