Gartner Research

CFO Advisory: Shared Services; Finance and Economics

Published: 29 April 2010

ID: G00175935

Analyst(s): Barbara Gomolski, Dave Aron , Mary Mesaglio


The cost savings associated with shared services can be substantial. Following the guidelines outlined here can help ensure that the potential financial benefits of shared services materialize.

Table Of Contents
  • Overview
  • Basic Definition
  • Analysis and Discussion
    • Cost Savings Still a Primary Driver
    • The Risk/Return Profile Is the Sum of Its Parts
    • Realizing Benefits Starts in the Planning Stage
    • Someone Has to Pay, but How?
    • Outsourcing Not Required
    • Other Considerations
  • Questions the CFO Should Ask About Shared Services — Finance and Economics
  • Bottom Line

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