Gartner Research

Best Practice: Executing Release Management With Change and Configuration Management

Published: 10 May 2010

ID: G00175596

Analyst(s): Kris Brittain, Ronni Rosenstein


In developing a comprehensive plan for change, configuration and release management, many organizations have paid insufficient attention to release management.

Table Of Contents
  • Overview
  • The Growing Importance of Release Management for Comprehensive Solutions
  • Complexity, Cycles and Volume Place Focus On Change and Release Management
    • The Many Faces of Release Management
    • Negotiating the Three Big Frameworks
    • Moving From Siloed Departmental Processes to an Integrated Understanding
  • Release Management Can Conflict With or Complement Change and Configuration Management
    • Analysis of Process and Procedures Impacts Workflow Integration
    • IT Change Management Processes Must Integrate With Configuration and Release Management
    • Coordinating Release and Configuration Management
    • Change, Release and Configuration Tool Silos in Production and Development
    • From Development to Production: Integration Evolving in the Vendor Landscape
  • Foundational Practices to Improve the Handoff From Development to Operations
    • Release Management — First Steps
    • New Roles for Change, Configuration and Release Management
    • The Path to Production
    • Consistency in Testing Is Essential
    • Improved Release Practices Must Deal With the "New Normal"

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