Gartner Research

The What, Where and Why of Configuration Items in Your CMDB

Published: 24 June 2010

ID: G00201491

Analyst(s): Ronni Rosenstein

Summary

IT organizations still struggle with which configuration items are relevant for a configuration management database implementation. Knowing which issues must be addressed and who owns the data will determine what goes into the database.

Table Of Contents
  • Overview
  • What a CI Is and Isn't, and Why
  • Different Types of CIs
  • Core CIs Most Prevalent in CMDB Implementations
  • Related CI Data That Should Be Federated to the CMDB
  • Where to Begin
  • Where Is the Service Model?
  • Summary

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