Gartner Research

Overview: The Fundamental Starter Elements for IT Service Portfolio and IT Service Catalog

Published: 01 July 2010

ID: G00205297

Analyst(s): Debra Curtis , Kris Brittain

Summary

Many IT organizations focus on the IT service catalog first. We recommend documenting the IT service portfolio first, then creating the catalog of standard, repeatable services.

Table Of Contents
  • Overview

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