Gartner Information Technology Research

Gartner Magic Quadrant for Externally Facing Social Software


Small vendors dominate the market for externally facing social software. This market offers great innovation, but enterprises must choose carefully as vendors are struggling to prove themselves in a market that is developing swiftly.

Published: 05 July 2010

ID: G00201627

Analyst(s): Jeffrey Mann, Adam Sarner , Carol Rozwell, Nikos Drakos , Tom Austin, Chris Fletcher, Ed Thompson

Table Of Contents
  • Market Overview
    • Market Definition/Description
  • Inclusion and Exclusion Criteria
    • Added
    • Dropped
  • Evaluation Criteria
    • Ability to Execute
    • Completeness of Vision
  • Leaders
  • Challengers
  • Visionaries
  • Niche Players
  • Vendor Strengths and Cautions
    • Day Software
    • Drupal-Acquia
    • Ektron
    • EPiServer
    • INgage Networks
    • Jive Software
    • KickApps
    • Leverage Software
    • Liferay
    • Lithium Technologies
    • Microsoft
    • Mzinga
    • Open Text
    • Sparta Social Networks
    • Telligent
  • Ability to Execute
  • Completeness of Vision

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