Gartner Research

Best Practice for Software Asset Management: Reconcile Entitlement and Usage to Understand License Compliance

Published: 12 July 2010

ID: G00200958

Analyst(s): Victoria Barber


Software asset managers should carry out license reconciliation to understand how software assets are being utilized and identify potential liabilities or opportunities for cost optimization.

Table Of Contents
  • Overview
  • What Do You Need to Do Before You Can Reconcile?
    • Entitlement Data
    • Assigning Entitlement
    • It's Not Just a Numbers Game
    • License Management Databases
    • Licensing Expertise
    • Data Quality
    • Investigation
    • Governance and Controls
    • Inventory Data
    • Reconciliation Results
    • How to Measure the Results

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.