Gartner Research

Overview: Best Practices in Change, Configuration and Release Management

Published: 14 July 2010

ID: G00205583

Analyst(s): Ronni Rosenstein , Kris Brittain

Summary

Formalization of the change, configuration and release management processes is the cornerstone of a strong IT operation. Different elements drive each of these processes, resulting in varied vendor tool reliance. Our best practices can help you achieve service and business value.

Table Of Contents
  • Overview

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