Gartner Research

Security Awareness, Training, and Education Programs for the Enterprise

Published: 05 January 2005

ID: G00203006

Analyst(s): Fred Cohen


In this overview, Principal Analyst Fred Cohen discusses security-awareness programs used by enterprises to keep their users immunized against the many mishaps that create day-to-day, human-related vulnerabilities in their information-protection posture.

Table Of Contents



  • Awareness Program Types
  • Training Options
  • Why Awareness Is Important
  • Recommendations

The Details

  • Types of Awareness Programs
    • Review of Documents
    • Initial Briefings
    • Day-to-Day Behavior
    • Departmental Meetings
    • Computer-Based Training
    • Group Discussions
    • Lecture-Series Approaches
    • Strategic Scenario Games
    • Poster and Banner Campaigns
    • Badges and Carding Schemes
    • Memo and E-mail Pushes
    • Stand-Downs
    • Awards Programs
    • Social Pressure Approaches
    • Covert Awareness Programs
  • How Awareness Programs Are Measured
    • Measurement Methods and Content
    • Overall Effectiveness Measures
  • How Awareness Programs Extend to Third Parties
  • Building an Awareness Program
    • Creating Awareness Programs from Scratch
    • Adapting Awareness Programs over Time
    • Measurement of the Overall Program
  • Awareness Program Vendors
  • Training and Educational Programs
    • Technical Training
    • Management Training
    • Vendor Training
    • User Training
    • Training Vendors
  • Running a Security Training and Education Program


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