Gartner Research

BPM Infrastructure Technology and Standards

Published: 04 June 2007

ID: G00203325

Analyst(s): Chris Howard


A business process management (BPM) infrastructure is a collection of components that work together to support the design and execution of business processes. The layers of the BPM infrastructure help to simplify the use of complex mechanics. In this overview, Burton Group Service Director Chris Howard looks at the components of the BPM infrastructure, examining how it is used to support a BPM program for the enterprise.

Table Of Contents



  • The BPM Infrastructure
  • BPM Is a Discipline
  • BPM and SOA
  • Modeling
    • UML and BPMN
    • The Rise of DSLs
    • BPEL and Process Declarations
    • Modeling at the Correct Level
  • BPM in the Enterprise
    • EPM and CPM
  • Initiatives
    • Business Process Reengineering
    • Business Process Improvement (BPI)
  • Culture Shock
  • Recommendations
    • Define Requirements Before Buying Anything
    • Use the MCI Wherever Possible
    • View BPM as a Discipline
    • Bring Multiple Perspectives to the Table

The Details

  • BPM Infrastructure Components
    • Design-Time Components
    • Runtime Components
    • Metadata Management
    • But Wait, There's More!
  • Human Integration
    • Long Running Workflow
    • Integration with Directory Services
    • User Interfaces


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