Gartner Research

Infrastructure Services Model

Published: 29 October 2008

ID: G00203569

Analyst(s): Anne Thomas , Chris Haddad


The Infrastructure Services Model (ISM) applies service oriented architecture (SOA) principles to infrastructure capabilities, which enables numerous benefits in terms of usability, interoperability, maintainability, and consistent enforcement of corporate policy. In this updated Reference Architecture template, Research Director Anne Thomas Manes describes the ISM and its applicability.

Table Of Contents

Template Applicability

Template Diagram

Template Description

  • Service Implementation
  • The Service Abstraction Layer
  • Policy-Driven Management and Control
  • Automatic Policy Enforcement
  • A Service Consumer
    • Layered Infrastructure Model

Revision History


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