Gartner Research

Measuring Enterprise Architecture Success

Published: 02 December 2008

ID: G00203632

Analyst(s): Mike Rollings

Summary

Many enterprise architecture (EA) programs are failing or losing steam because they cannot demonstrate their business value. Maturity scores alone yield little to show the value EA delivers. Instead, architects need to look beyond the scores to understand EA's contribution to business value. In this Perspective document, Research Director Mike Rollings examines various ways to measure EA success.

Table Of Contents

Synopsis

Analysis

  • Prevailing Measures of EA Value
    • Department of Commerce EA Capability Maturity Model
    • NASCIO Enterprise Architecture Maturity Model
    • General Accounting Office EAMMF
    • Federal Enterprise Architecture Program EA Assessment Framework
  • The Problems with Maturity Models
    • Late Stage Integration of Process
    • Maturity ≠ Effectiveness or Quality
    • Baseline ≠ Report Card
    • Benchmarks and Comparisons ≠ What Needs to Improve
    • Measuring “Completeness” vs. “Appropriateness”
  • Improve the EA Discipline
  • Improve the Integration of EA with Other IT Processes
    • Make Changes that Are “Age Appropriate”
  • Evaluate Real and Perceived Value

Conclusion

Notes

Related Burton Group Research

Related Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client