Gartner Research

Measuring Enterprise Architecture Success

Published: 02 December 2008

ID: G00203632

Analyst(s): Mike Rollings


Many enterprise architecture (EA) programs are failing or losing steam because they cannot demonstrate their business value. Maturity scores alone yield little to show the value EA delivers. Instead, architects need to look beyond the scores to understand EA's contribution to business value. In this Perspective document, Research Director Mike Rollings examines various ways to measure EA success.

Table Of Contents



  • Prevailing Measures of EA Value
    • Department of Commerce EA Capability Maturity Model
    • NASCIO Enterprise Architecture Maturity Model
    • General Accounting Office EAMMF
    • Federal Enterprise Architecture Program EA Assessment Framework
  • The Problems with Maturity Models
    • Late Stage Integration of Process
    • Maturity ≠ Effectiveness or Quality
    • Baseline ≠ Report Card
    • Benchmarks and Comparisons ≠ What Needs to Improve
    • Measuring “Completeness” vs. “Appropriateness”
  • Improve the EA Discipline
  • Improve the Integration of EA with Other IT Processes
    • Make Changes that Are “Age Appropriate”
  • Evaluate Real and Perceived Value



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