Published: 23 February 2009
Analyst(s): Kirk Knoernschild
Metrics can provide valuable insight that helps IT improve its processes, increase software quality, and provide evidence that justifies IT investment. Unfortunately, many software development teams struggle to establish a credible system of metrics. As the impact of a deflated economy tightens corporate budgets, it's imperative that IT be able to measure its impact on the bottom line while also improving its internal processes. In this Application Platform Strategies overview, Analyst Kirk Knoernschild discusses how metrics can be used to measure business value and improve IT efficiency and effectiveness while providing tips that help ensure metrics are used effectively.
Summary of Findings
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