Published: 16 March 2009
ID: G00203696
Analyst(s): Craig Roth
The decentralized, grass-roots nature of many enterprise portal and intranet deployments often results in vague ownership, splinter sites noncompliant with enterprise standards, and duplicate investments. Website governance can help by using people, policy, and process to resolve ambiguity, manage short- and long-range goals, and mitigate conflict within an organization. In this Methodologies and Best Practices document, Collaboration and Content Strategies Service Director Craig Roth will describe how to craft a website statement of governance that improves acceptance and leverage of portal and intranet investments by making ownership clear and resolving conflicts before they occur.
Introduction
Definitions
Walking Through the Statement of Governance
Process
Measurements
Timelines
Appendices
Top Five Website Governance Pitfalls
Conclusion
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