Published: 16 March 2009
ID: G00203696
Analyst(s): Craig Roth
The decentralized, grass-roots nature of many enterprise portal and intranet deployments often results in vague ownership, splinter sites noncompliant with enterprise standards, and duplicate investments. Website governance can help by using people, policy, and process to resolve ambiguity, manage short- and long-range goals, and mitigate conflict within an organization. In this Methodologies and Best Practices document, Collaboration and Content Strategies Service Director Craig Roth will describe how to craft a website statement of governance that improves acceptance and leverage of portal and intranet investments by making ownership clear and resolving conflicts before they occur.
Introduction
Definitions
Walking Through the Statement of Governance
Process
Measurements
Timelines
Appendices
Top Five Website Governance Pitfalls
Conclusion
©2021 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see Guiding Principles on Independence and Objectivity.