Gartner Research

Moving Out: The Externalization of IT

Published: 18 April 2009

ID: G00203720

Analyst(s): Chris Howard


2009 is likely to be one of the most challenging years on record for global business. One reaction to this is that CIOs and their peers are searching for ways to reduce spending. This has caused an overwhelming interest in cloud computing, software as a service (SaaS), outsourcing, and other options for externalizing IT. In this Perspective document, VP and Service Director Chris Howard discusses motivations and options for the externalization of IT.

Table Of Contents



  • IT Economics
    • Drivers for Externalization
  • External Options
    • The Cloud
    • Outsourcing and Offshoring
  • Benefits and Risks of Externalization
  • Recommendations
    • Assess Your Portfolio
    • Don't Externalize Your Core
    • Shift Resources from Context to Core
    • Future-Proof Your IT Organization
    • Prepare to Partition



Related Burton Group Research

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.