Gartner Research

Moving Out: The Externalization of IT

Published: 18 April 2009

ID: G00203720

Analyst(s): Chris Howard

Summary

2009 is likely to be one of the most challenging years on record for global business. One reaction to this is that CIOs and their peers are searching for ways to reduce spending. This has caused an overwhelming interest in cloud computing, software as a service (SaaS), outsourcing, and other options for externalizing IT. In this Perspective document, VP and Service Director Chris Howard discusses motivations and options for the externalization of IT.

Table Of Contents

Synopsis

Analysis

  • IT Economics
    • Drivers for Externalization
  • External Options
    • The Cloud
    • Outsourcing and Offshoring
  • Benefits and Risks of Externalization
  • Recommendations
    • Assess Your Portfolio
    • Don't Externalize Your Core
    • Shift Resources from Context to Core
    • Future-Proof Your IT Organization
    • Prepare to Partition

Conclusion

Notes

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