Published: 19 June 2009
Analyst(s): Anne Thomas
Deep in the grip of the economic crisis, many IT groups are being hard-pressed to justify their budgets, if not their very existence. Now more than ever, metrics are an enterprise architect's best friend. Metrics provide the means to measure and improve the efficiency, effectiveness, and value that IT delivers to the business. In this Enterprise Architecture Perspective document, Vice President and Research Director Anne Thomas Manes examines effective IT metric systems.
©2019 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see
Guiding Principles on Independence and Objectivity.