Published: 19 June 2009
Analyst(s): Anne Thomas
Deep in the grip of the economic crisis, many IT groups are being hard-pressed to justify their budgets, if not their very existence. Now more than ever, metrics are an enterprise architect's best friend. Metrics provide the means to measure and improve the efficiency, effectiveness, and value that IT delivers to the business. In this Enterprise Architecture Perspective document, Vice President and Research Director Anne Thomas Manes examines effective IT metric systems.
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